Policies

This License and Agreement (“Agreement”) is entered into between you (“Licensee”) and Axiscure Medical Equipment Trading Co. (“Axiscure”),governing the use of the services provided on the website (link unavailable) (“the Site”).

1- License Grant

Axiscure grants Licensee a non-exclusive, non-transferable, revocable license to access and use the services provided on the Site for personal, non-commercial purposes.

2- Restrictions

i- Licensee shall not:
ii- Modify, adapt, translate, or create derivative works based on the services;
iii- Rent, lease, loan, or sell access to the services;
iv- Decompile, reverse engineer, or attempt to derive the source code of the services;
v- Remove, alter, or obscure any proprietary notices or labels on the services

3- Intellectual Property

All intellectual property rights in the services provided on the Site, including but not limited to copyright, trademarks, and trade secrets, are owned by Axiscure. Licensee acknowledges and agrees that it does not acquire any ownership rights to the services.

4- User Content

Licensee may submit content, including but not limited to text, images, and videos (“User Content”), to the Site. By submitting User Content, the Licensee grants Axiscure a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display the User Content in connection with the services.

5- Term and Termination

This Agreement shall commence upon Licensee’s acceptance and shall remain in effect until terminated by either party. Axiscure may terminate this Agreement at any time without notice if the Licensee breaches any provision of this Agreement.

6- Disclaimer of Warranties

THE SERVICES PROVIDED ON THE SITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AXISCURE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT

7- Limitation of Liability

IN NO EVENT SHALL AXISCURE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SERVICES PROVIDED ON THE SITE, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF AXISCURE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8- Governing Law

This Agreement shall be governed by and construed by the laws of the United Arab Emirates, without regard to its conflict of law provisions.

9- Entire Agreement

This Agreement constitutes the entire agreement between Licensee and Axiscure regarding the subject matter hereof and supersedes all prior or contemporaneous understandings and agreements, whether written or oral.

10- Modification

Axiscure reserves the right to modify or amend this Agreement at any time. The Licensee’s continued use of the services after any such modifications shall constitute the Licensee’s acceptance of the modified Agreement.

11- Contact Information

If you have any questions or concerns about this Agreement, please contact us at:

By accessing or using the services provided on the Site, the Licensee acknowledges that it has read, understood, and agrees to be bound by this Agreement.

Welcome to the Axiscure™ website (referred to as ‘’the Site’). Axiscure™, a leading manufacturer and distributor of surgical instruments, is pleased to provide you access to our Site for information, educational purposes, and communication. By accessing and using the Site, you agree to comply with and be bound by the following terms and conditions (“Terms and Conditions”). Please read these Terms and Conditions carefully before using the Site.

  • Use of Site Content:
    a.You are permitted to browse the Site and download materials for personal, non-commercial use only. However, you must retain all copyright and proprietary notices contained in the materials.
    b.You may not distribute, modify, transmit, reuse, or use the content of the Site for public or commercial purposes without prior written permission from Axiscure™.
  • Copyright and Intellectual Property:
    a.All content on the Site, including text, images, graphics, audio, and video, is protected by copyright and other intellectual property laws owned by Axiscure™.
    b.Unauthorized use or reproduction of any content on the Site is strictly prohibited without the express written consent of Axiscure™.
  • Accuracy of Information:
    a.While Axiscure™ strives to provide accurate and up-to-date information on the Site, we do not warrant or guarantee the accuracy, completeness, or reliability of the content.
    b.Axiscure™ disclaims all liability for any errors or omissions in the content on the Site and shall not be held responsible for any consequences arising from reliance on such information.
  • Limitation of Liability:
    a.Your use of the Site is at your own risk. Axiscure™ shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of the Site.
    b.Axiscure™ makes no representations or warranties regarding the security, availability, or uninterrupted access to the Site.
  • Indemnification:
    a.You agree to indemnify and hold Axiscure™ and its affiliates harmless from any claims, damages, or losses, including reasonable attorneys’ fees, arising from your use of the Site or violation of these Terms and Conditions.
  • User Submissions:
    a.Any communication or material you transmit to the Site shall be considered non-confidential and non-proprietary.
    b.Axiscure™ reserves the right to use, reproduce, or disclose any such communication or material for any purpose without obligation to you.
  • Trademarks and Patents:
    a.The trademarks, logos, and service marks displayed on the Site are the property of Axiscure™ or its affiliates and are protected by trademark and patent laws.
    b.Unauthorized use of these trademarks or patents is strictly prohibited without prior written consent from Axiscure™.
  • Links to Third-Party Sites:
    a.The Site may contain links to third-party websites for your convenience. However, Axiscure™ does not endorse or control the content on these sites.
    b. Your use of third-party sites is at your own risk, and Axiscure™ disclaims all liability for any damages or losses incurred from such use.
  • Compliance with Laws:
    a.By using the Site, you agree to comply with all applicable laws, rules, and regulations.
  • Revision of Terms and Conditions:
    Axiscure™ reserves the right to revise these Terms and Conditions at any time without prior notice. You are responsible for regularly reviewing the Terms and Conditions to stay informed of any updates or changes.

If you have any questions or concerns about these Terms and Conditions, please contact us at For claims or inquiries, please contact:

By accessing and using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions

Thank you for visiting Axiscure™’s website (“the Site”). Axiscure™ is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. Please read this Privacy Policy carefully. By accessing or using the Site, you agree to the terms and conditions of this Privacy Policy.

  • Information We Collect:
    a.Personal Information:
    We may collect personal information such as your name, email address, phone number, and any other information you voluntarily provide to us when you contact us via the Site.
    b.Usage Data: We may also collect information about your interactions with the Site, such as your IP address, browser type, referring pages, and pages visited.
  • How We Use Your Information:
    a.We may use the information we collect from you to:
    – Provide, operate, and maintain the Site;
    – Respond to your inquiries, questions, and comments;
    – Communicate with you about products, services, and promotions;
    – Analyze and improve the Site’s performance and functionality;
    – Detect, prevent, and address technical issues; and
    – Comply with legal obligations.
  • Disclosure of Your Information:
    a.We may disclose your personal information to third-party service providers who assist us in operating the Site and conducting our business. These service providers are obligated not to disclose or use your information for any other purpose.
    b.We may also disclose your information in response to a subpoena, court order, or another governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • Cookies and Tracking Technologies:
    a.We may use cookies and similar tracking technologies to track the activity on our Site and collect certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
  • Third-Party Links:
    a.The Site may contain links to third-party websites. Please note that we do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of these websites.
  • Data Security:
    a.We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
  • Children’s Privacy:
    a.The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
  • Changes to This Privacy Policy:
    a.We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes
  • Contact Us:
    a.If you have any questions or concerns about this Privacy Policy, please contact us at:

By accessing and using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions

Axiscure™ Returned Goods Policy for General Surgery and Dental Surgery Instruments

Return Process:

1. Prior authorization from Axiscure™ is required for all returns. Please notify Customer Support and complete a Return Request Form, providing lot numbers, quantities, catalog numbers, and a specific reason for return.
2.Customer Support will review and either authorize or deny the return request. Only items listed on an approved Return document will be accepted for return.
3. Unauthorized returns will not be accepted and will be destroyed with no credit issued.
4. Ship authorized returns freight prepaid to the designated Axiscure™ location, except for Products shipped-in-error, for which Axiscure™ will cover freight costs

Restocking Charges:

– Products returned within 30 days of delivery are subject to a 25% restocking charge,except for Products shipped in error.
– Products returned after 30 days but within 90 days are eligible for a 50% credit.
– No returns will be accepted after 90 days from the date of delivery.

Credit Issuance Conditions:

-Credit will be issued at the net purchase price for authorized returns meeting the following criteria:
– Products have at least one year of shelf-life remaining, or products with original expiration dating of eighteen months or less have at least six months of shelf-life remaining.
– Proper authorization has been obtained before return.
– Products are in their original packaging.
– Products are current inventory items.
– Products were shipped and billed to Buyer by Axiscure™, and Buyer has paid for said Products.

Non-Eligible Products for Return:

Certain Products are not eligible for return, including but not limited to:
– Products deteriorated due to improper storage, handling, abuse, or other factors.
– Opened, partly used, or tampered with products.
-Products involved in special promotion sales.
– Broken, damaged, or opened cases.
– Special products made to the Buyer’s specification
– Sets over two (2) years old, flush syringe products, infusion systems devices, related accessories, and IV poles.

Return for Repair:

Products to be returned for repair must be accompanied by an approved Repair Notification

Warranty:

– Axiscure™ warrants that each standard product shall be free of defects in material and workmanship at the time of delivery.
– Warranties expire upon the product expiration date or after one (1) year from the date of shipment.
-Warranty does not apply if the product is not used according to instructions, repaired without authorization, or damaged due to misuse or negligence.
– Axiscure™’s sole obligation is to repair or replace defective items and cover transportation expenses for replacements.

– Except as expressly provided, Axiscure™ makes no other warranties, expressed or implied.
– Products not manufactured by Axiscure™ are not warranted by Axiscure™

Limitation of Warranty:

Note: Warranties for infusion system devices are provided in a separate warranty document.

Expiration Date: On dated products, the expiration date is shown as a month and year. The expiration date is the last day of the given month.

By accessing and using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions

This warranty document applies to all surgical and dental instruments manufactured and distributed by Axiscure™, a reputable company based in Dubai, UAE. Any disputes, returns, or cancellations will be governed under the ruling of this document when applicable. This document cannot be refuted under any circumstances and must be adhered to by all parties.

Axiscure™ also holds the right to change or update this document at will and each client that falls under the new rules will be communicated all changes by the Support or Client Relations Departments.

Warranty Coverage:

Axiscure™ warrants its instruments to be free from defects in materials and workmanship under normal use and service for 3-5 years from the date of purchase. This warranty is non-transferable and extends solely to the original purchaser.

Certifications and Quality Control:

Axiscure™ maintains the highest standards of quality assurance and compliance. Our manufacturing processes adhere to internationally recognized standards, including ISO 13485:2016, cGMP (current Good Manufacturing Practice),and CE (Conformité Européenne) certifications. We employ stringent quality control measures to ensure the reliability and performance of our instruments.

Exclusions:

This warranty does not cover damages resulting from misuse, negligence, accidents, improper storage, alterations, unauthorized repairs, or normal wear and tear. It also does not cover damages caused by failure to follow product instructions or guidelines.

Claim Procedure:

In the event of a defect covered by this warranty, the purchaser must promptly notify Axiscure™ in writing and provide proof of purchase. Upon verification of the defect, Axiscure™ will, at its discretion, repair or replace the defective instrument free of charge, excluding shipping and handling costs.

Limitation of Liability:

To the extent permitted by law, Axiscure™ shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our instruments, even if advised of the possibility of such damages.

Governing Law:

This warranty document shall be governed by and construed by the laws of the United Arab Emirates.

Effective Date:

This warranty document is effective as of (DD/MM/YYYY).

Axiscure™ reserves the right to modify or amend this warranty document at any time without prior notice.
Sales Department
Usman Ali Ramay
Director Sales, Axiscure™

Customer Information:

– Name:

– Company Name:

– Receiving Date:

– Address:

– Phone Number:

– Email Address:

Product Details:

– Order Number(s):

– Product Code(s):

– Quantity:

Reason(s) for the Return:

Important:

Attach any conversations (emails, messages, call records) as attachments if necessary for the record Authorization:

I hereby certify that the information provided above is accurate and complete to the best of my knowledge. I understand that returns are subject to Axiscure™ discretion and must meet the criteria outlined in the Returned Goods Policy. By submitting this form, I agree to abide by Axiscure™ terms and conditions regarding product returns.

[Signature] [Date]

Instructions:
1. Fill out all fields accurately and completely.
2. Submit this form to Axiscure™ Customer Support for review and authorization.
3. Await approval or denial of the return request.
4. If approved,ship the authorized returns freight prepaid to the designated Axiscure™ location as indicated.

Disclaimer: Unauthorized returns will not be accepted, and no credit will be issued. Ensure compliance with Axiscure™ Returned Goods Policy before submitting this form. Please, be advised that for each item, a separate form is required for records and audits as per Axiscure™ discretion.